A Community Behavioral Health Center (CBHC) is a local facility that provides mental health and substance use services to individuals within a community. These centers offer a range of support, including crisis intervention, outpatient counseling, therapy, and case management, often with a focus on accessibility and affordability.

CBHCs work to promote overall well-being by addressing both mental and physical health needs, often in collaboration with other healthcare providers and community organizations. The goal is to improve mental health outcomes and support individuals in living stable, healthy lives within their communities.

• Emergency Crisis Services – provides 24/7 crisis care through mobile outreach or on-site assistance for immediate support.
• Severe Mental Illness (Adults) –  programs focus on symptom management and stability for adults with conditions like bipolar disorder, schizophrenia, and depression.
• Severe Emotional Disturbances (Youth, Ages 3-18) – programs provides family-centered care to support youth facing emotional and behavioral challenges.
• Substance Use Disorders – programs offer outpatient counseling and group therapy to guide individuals on their path to recovery.
• Peer Services -connects individuals with mentors who have faced similar challenges for peer-to-peer support.
• IDD Services – offers case management and community integration services to individuals with intellectual and developmental disabilities.
• Autism Services (Tyler Learning Center) – provides a full-time, center-based program offering educational and therapeutic care for children and young adults with autism.
• Veterans Services (Green Zone) – provides a safe space for veterans to heal from PTSD and other challenges, fostering connection with fellow veterans.
• Integrated Health Care – bridges mental and physical health care through a clinic offering primary care and pharmacy services in Tyler.
• Crisis Diversion Services – partners with law enforcement and hospitals to divert individuals to appropriate care, away from jails and ERs.
• First Episode Psychosis – program offers early intervention and personalized care to individuals experiencing their first episode of psychosis.
• Healthy Community Collaborative – helps individuals experiencing homelessness find stable housing while providing integrated support for mental health and substance use challenges.
• Disaster Services – provides crisis counseling, mental health care, and resources during natural disasters and community crises.
• Family Support Services – offers counseling, education, and resources to support families, especially veterans, in addressing mental health challenges and strengthening relationships.

  For more details, visit our Services page.

Yes. Andrews Behavioral has specialists in all these conditions and more. These professionals include physicians, nurse assistants, therapy counselors, case managers, and peer specialists. We all work together to serve our clients.

We follow a trauma-informed care approach that recognizes and understands the impact of trauma on an individual’s life. We strive to create a safe, supportive environment where individuals feel respected and empowered.

In trauma-informed care, professionals are trained to be aware of how trauma can affect a person’s behavior, emotions, and interactions, and they tailor their services to avoid re-traumatizing individuals. The goal is to build trust, promote healing, and support recovery by recognizing the individual’s experiences and offering care that is sensitive, compassionate, and patient-centered.

We deliver these services in several ways that vary from program to program. Most are delivered in-person through counseling, case management, or group activities. In limited cases, we include virtual services as well.

In general, we provide services for a wide range of ages. However, not all services are available for people in every age category. Please call us with specific questions, and we will be glad to give you more information.

We serve five East Texas counties—Henderson, Smith, Rains, Wood, and Van Zandt—through a network of 25 service locations, including outpatient clinics, rehabilitation facilities, and group homes. Our main administrative office and primary clinic are located in Tyler, Texas, with additional clinics in Athens, Canton, Emory, and Mineola.

Yes. Free parking is available at all our locations.